Warranty & Support

Megado Electronic Dobby
The Megado electronic dobby has a 90-day warranty for manufacturing defects.

Looms
Louët looms have a 2-year warranty for manufacturing defects. All products are made for home use.

The warranty does not cover:

• Normal wear and tear
• Damage caused by misuse
• Replacement of worn or damaged parts

For full details, see the general terms and conditions on the Louët website.

Warranty Claims
If you have a problem covered by warranty, contact:
📧 [e-mail]

Customer Support

Visit the Louët Helpdesk for FAQs and extra instructions:
🔗 https://louet.zendesk.com/hc/en-us

If you don’t find your answer:

1. Contact your dealer first
2. Then contact the Louët Helpdesk

You can reach support via the website form or email:
📧 [e-mail]

Note: We cannot answer general questions about weaving or warping.